Bikeleasing Group is one of the leading providers of modern bike‑leasing solutions, combining digital platforms, innovative services and a strongly growing ecosystem. We enable sustainable mobility – efficient, digital and customer‑centric. As Lead IT Operations Engineer (gn), you will take on a central role within the Information Systems team and actively contribute to keeping our IT infrastructure scalable, secure, and future-proof. You will drive the shift from a support-driven IT organisation towards standardised, cloud-based, and largely automated processes – while building up the deputy function for the Head of Information Systems over time. If you enjoy taking ownership, moving things forward pragmatically, and working in a professional environment with short decision-making paths, you've come to the right place. Sounds good? We look forward to meeting you.
- You design, plan, implement, operate, and continuously develop complex Microsoft 365 and Azure configurations (SharePoint, Teams, Exchange, Entra, Azure) – including SSO/IdP, MFA, RBAC, Least Privilege, and Access Reviews
- You own Incident, Problem, and Change Management based on ITIL principles and ensure SLA compliance
- You independently handle IT security incidents, coordinate Incident Response (EDR, M365 Defender, Compliance Center), and collaborate closely with the SOC – with a focus on information security in line with ISO 27001
- You standardise, further develop, and automate IT operations processes in a cloud-only environment – including building automations and AI-supported supporting functions (self-service, workflow, scripting)
- You create and maintain technical documentation (systems, processes, permissions, projects), drive knowledge transfer, and establish sustainable deputy structures – with a long-term perspective as deputy Head of Information Systems
